Problems versus Symptoms

Problems versus Symptoms

In this case we are talking about problems versus symptoms in terms of how people react with each other and their environments. That could be as individuals, in business, in family or within groups. It comes down to communication culture, meaning how messages are...
The Tyranny of Inertia

The Tyranny of Inertia

Here is a wonderfully insightful and entertaining little video of a talk given at a Product Management conference. The speaker uses humor and relatable real world experiences to present a hugely informative perspective on how and why things go wrong in business. Not...
How Our Hot Buttons Work

How Our Hot Buttons Work

First, let’s define what hot buttons are. Hot buttons are triggered responses to something we have perceived. What do we mean by responses to something we have perceived? Perceptions, in a short workable definition, are a result of our beliefs and environmental...
Same Old Thinking – Same Old Results

Same Old Thinking – Same Old Results

7 KEY THINGS TO FOCUS ON When we think about how to create an environment where better results are a natural outcome, what should we be thinking about? Should we be thinking about process and procedures? Should we be thinking about upgrading or better leveraging the...
Is there an upside to EGO?

Is there an upside to EGO?

Does talking about the upside of ego sound odd? Isn’t ego a bad thing that motivates bad behaviour? The answer is, not entirely. Of course ego does have a downside, but it has a clear upside also. For example, ego is a powerful motivator. As a result, ego is a key...