The Tyranny of Inertia

The Tyranny of Inertia

Here is a wonderfully insightful and entertaining little video of a talk given at a Product Management conference. The speaker uses humor and relatable real world experiences to present a hugely informative perspective on how and why things go wrong in business. Not...
Is there an upside to EGO?

Is there an upside to EGO?

Does talking about the upside of ego sound odd? Isn’t ego a bad thing that motivates bad behaviour? The answer is, not entirely. Of course ego does have a downside, but it has a clear upside also. For example, ego is a powerful motivator. As a result, ego is a key...
How deep can the rabbit hole go?

How deep can the rabbit hole go?

This is a great little video. In just under 8 minutes it encapsulates the primary mystery of our human psyche. It will take you a long way towards understanding why some people respond to you the way they do. With understanding comes power. Being able to recognize how...
What’s wrong with “Soft Skills”?

What’s wrong with “Soft Skills”?

The only thing wrong with “Soft Skills” is their name and the belief that goes with it. Soft skills are the most important tool we can possibly possess. These skills are the game changers in everything we do. Why? Because we are people first, and our lifetime of...
Culture = Momentum = Success

Culture = Momentum = Success

I’ve always been impressed with Simon Sinek. In this very short video he has managed to synthesize why culture is absolutely key to success. As a heads up, he does use a few “colourful” words in this clip, however, I truly believe this message needs to be...
Creating Loyal Customers

Creating Loyal Customers

CHere is a summary of some key points made in this excellent Harvard Business Review article authored by Tiziana Casciaro, Amy C. Edmondson and Sujin Jang. Executives and managers recognize the importance of team collaboration to fuel success in business. They also...