Shadow costs: how to fix your bottom line

Shadow costs: how to fix your bottom line

What are shadow costs? They are costs related to your workforce’s behaviour. Examples include any number of justifications, outbursts, lack of enthusiasm or demonstrations of stress. There is a solution. Read on. In the study below the word incivility refers to both...
Harvard research – Soft Skills

Harvard research – Soft Skills

Here is a critical piece of the puzzle for leaders and individuals alike. Soft skills are the key to better teams and better results. The numbers are surprising. Here’s a little context. This statistic refers to long term results for individuals, teams and...
Soft Skills: Not A Commodity, A Necessity

Soft Skills: Not A Commodity, A Necessity

According to the National Soft Skills Association (NSSA), “Soft skills are attributes like listening, leadership and communication. Learning these soft skills offers both short-term and long-term benefits. When people learn how to communicate and work better...
What every leader needs to know

What every leader needs to know

We like finding and sharing this kind of great content with you. In this short video interview, Simon Sinek explains with clarity how businesses are limiting their own success. It’s a fascinating perspective that’s so clear in hindsight. Enjoy....